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Instant messaging is now influencing the path to purchase. For this reason, chat management has become essential for e-commerce businesses. It has the potential to provide a variety of benefits for companies, from the development of a brand story to the improvement of customer satisfacti
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Running a dropshipping business is a surefire and cost-effective way to start your successful Shopify venture. There has been a striking increase in Shopify dropshipping stores, and the trend is still on the rise. Eager to make a foothold and be the next dropshipping champion? Here is an ultimate
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WhatsApp , founded in 2009 and famously acquired by Facebook 5 years later for US$19 billion, has hit more than 2 billion monthly active users as of 2020. The success is definitely not a coincidence. With its ease of use, clear interface, multimedia message sharing, and ad-free features, Whats
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The global outbreak of the Covid-19 has dramatically reshaped the usual practices of many businesses. While many retailers are considering shutting their physical stores and moving their operations online, instant messaging is becoming increasingly popular as a must-have communication tool. W
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Introduction With the improved access to education came an increased number of graduates, and as the COVID-19 recession has robbed many employees of their jobs, the fear of becoming unemployed graduates struggling to survive in the real working world intensifies. Students are anxious to get th
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Social media marketing Social media marketing can assist you in developing engaged audiences in places where they’re already spending their time. It can also generate multiple sources of traffic that bring in customers on a consistent basis and put your company in front of 3.78 billion
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The Difference between Respond.io and SleekFlow Respond.io and SleekFlow have a significant number of similarities in terms of the services and features provided. While Respond.io focuses on a unified medium for businesses to market, sell, and support through communications, SleekFlow offers
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When it comes to successful businesses, customer service is key. It determines how customers perceive your brand and can make all the difference in whether they purchase your products or engage in your services. Over the years, customer relationship management has evolved with digitalisation.
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Definition of social CRM Social CRM , which stands for Social Customer Relationship Management, has been a long-standing, reliable tool used to engage and interact with both existing and prospective customers. No matter if it’s on the phone, SMS, emails, or what’s most relevant today, s
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WhatsApp Business API If you are one of the 220.5 million WhatsApp Business users, you are doing business the right way. The free application allows businesses to create a profile to display company name, logo, website, location, working hours and product catalogue. It offers some